Shipping policy

Last Updated: February 2026

At Store Forte, we are dedicated to providing a reliable and transparent shipping experience for our customers across the United Kingdom. Please see our shipping guidelines below.

1. Shipping Coverage

We currently ship exclusively to addresses within the United Kingdom.

  • We do not ship to P.O. Boxes or BFPO addresses.

  • All orders are shipped from our partnered fulfillment centers.

2. Shipping Costs

Free Shipping: We offer Free Shipping on all orders.

3. Order Processing & Delivery Times

We aim to get your order to you as quickly as possible.

  • Order Cut-off Time: 2:00 PM (GMT)

  • Handling Time: 1–3 Business Days (Monday to Friday)

  • Transit Time: 3–7 Business Days (Monday to Friday)

  • Total Estimated Delivery Time: 4–10 Business Days.

4. Order Tracking

Once your order is dispatched, you will receive a confirmation email with a tracking number. You can track your package directly through our website or the carrier’s portal.

5. Delivery Issues (Lost or Damaged)

If your package is delayed, lost, or arrives damaged, please contact us immediately at support@storeforte.com. We will work with the carrier to resolve the issue or provide a replacement.

6. Contact Information

For any questions regarding your delivery, please reach out to our team:

  • Business Name: Chapter II LTD
  • Store Name: Store Forte
  • Email: support@storeforte.com
  • Phone: (+44) 7361629550
  • Physical Address: Walmesley Court, Apartment 15, Walmesley Road, Leigh, WN7 1YL, United Kingdom
  • Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)