Privacy policy

Last Updated: October 2025

At Store Forte, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from https://storeforte.com/. By using our website, you agree to the practices described in this policy.

Information We Collect

When you visit or shop with Store Forte, we may collect the following information:

  • Full name

  • Shipping and billing addresses

  • Email address and phone number

  • Payment information (processed securely by third-party payment providers)

  • Order history and account details (if you create an account)

  • Technical information such as IP address, browser type, device information, and site usage data

We collect only the information necessary to provide our services and support our customers.

How We Use Your Information

We use your personal information to:

  1. Process and fulfill your orders

  2. Send order confirmations, shipping updates, and service-related messages

  3. Respond to customer support requests

  4. Improve our website, products, and customer experience

  5. Prevent fraud and ensure website security

  6. Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information.

Payment Security

All payments are processed through secure, encrypted third-party payment gateways. Store Forte does not store or have direct access to your credit card or banking details.

Cookies & Tracking Technologies

Store Forte uses cookies and similar technologies to:

  • Remember items in your shopping cart

  • Save your preferences

  • Analyze website performance and traffic

  • Improve site functionality and user experience

You may control or disable cookies through your browser settings. Please note that disabling cookies may limit certain features of the website.

Sharing of Information

We may share your information with trusted third-party service providers only when necessary, including:

  • Payment processors

  • Shipping and logistics partners

  • Website hosting, analytics, and technical service providers

These parties are authorized to use your information solely for performing services on our behalf and are required to protect your data.

International Data Transfers

As Store Forte operates globally, your personal data may be transferred to and processed in countries outside your country of residence. We take appropriate safeguards to ensure your information is protected in accordance with applicable data protection laws, including GDPR and UK GDPR where applicable.

GDPR & UK GDPR Rights (For EU/UK Residents)

If you are located in the European Union or United Kingdom, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data

  • Object to or restrict certain data processing

  • Request data portability

  • Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us at support@storeforte.com.

Children’s Privacy

Store Forte does not knowingly collect or solicit personal information from children under the age of 13 (or under 16 where required by law). If we discover that personal data from a child has been collected without parental consent, we will promptly delete such information.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

  • Business Name: Chapter II LTD
  • Store Name: Store Forte
  • Email: support@storeforte.com
  • Phone: (+44) 7361629550
  • Physical Address: Walmesley Court, Apartment 15, Walmesley Road, Leigh, WN7 1YL, United Kingdom
  • Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)