Below are some common questions about our products, shipping, and policies.
If you can't find your answer, please use our Contact Us page. or email us at storeforte.help@gmail.com.
- All
- Shipping & Delivery
- Returns & Refunds
- Ordering & Payments
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Shipping & Delivery
We offer two shipping options:
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Standard Shipping: 7-14 business days.
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Express Shipping: 3-7 business days.
Processing time is typically 1-3 days before the order ships.
We offer Free Standard Shipping on all orders over $50. For orders under $50, Standard Shipping is $4.99, and Express Shipping is $9.99.
Yes, we ship to all addresses within the United Kingdom and the United States.
Returns & Refunds
We offer a 30-day money-back guarantee from the date of delivery. Items must be unused, unwashed, and in the original packaging. For full details, please visit our Refund Policy page.
To start a return, please contact us at hello@storeforte.com with your Order Number and the reason for the return. We will provide you with the necessary instructions.
Ordering & Payments
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and Shop Pay.
Absolutely. Our checkout process is secured by **SSL encryption** and is Level 1 PCI compliant, ensuring your payment details are safe and confidential.
