FAQ

We usually deliver within 3–5 business days across the UK and 5–10 business days to the USA. Delivery times may vary during peak seasons.

Yes! StoreForte currently ships to both the United Kingdom and the United States. We’re working on expanding to other regions soon.

Once your order is dispatched, you’ll receive a confirmation email with a tracking number. You can also track it anytime from the My Account page.

If your delivery is delayed beyond the estimated time, please contact our support team at storeforte.help@gmail.com. We’ll look into it right away.

Yes — we offer free standard shipping on orders over £50 (UK) or $60 (US). For smaller orders, shipping costs are calculated at checkout.

Yes, if your order hasn’t been processed yet. Please reach out within 12 hours of placing your order at storeforte.help@gmail.com.

In most areas, deliveries are made from Monday to Saturday. Sunday delivery isn’t available yet, but we’re working on it.

If your order hasn’t shipped yet, yes! Email us the correct address at storeforte.help@gmail.com as soon as possible.

Absolutely! You’ll get an email confirmation right after checkout with your order number and details.

Yes, express shipping options are available at checkout for faster delivery at an additional cost.

Of course! We offer a 30-day return policy. If your item arrives damaged or you’re not satisfied, simply contact us within 30 days for a refund or exchange.

Email us at storeforte.help@gmail.com with your order number and reason for return. Our team will guide you through the quick process.

Yes, all StoreForte products are authentic, quality-tested, and sourced from trusted suppliers. We ensure every item meets our standards before shipping.

Most electronics and appliances come with a manufacturer’s warranty. Warranty details are mentioned on each product page when applicable.

We’re sorry for the inconvenience! Please send us a photo of the damaged item at storeforte.help@gmail.com within 48 hours of delivery, and we’ll replace it at no extra cost.

Yes! If you need a different size or color, contact us within 7 days of delivery to arrange an exchange.

Yes — due to hygiene reasons, perfumes, skincare, and undergarments cannot be returned once opened.

Refunds are usually processed within 5–7 business days after we receive your returned item.

Please reach out to us at storeforte.help@gmail.com — we’ll check warranty eligibility or offer repair/replacement options.

Absolutely! Our friendly team is always ready to help. Just email us at storeforte.help@gmail.com.