You can email us at: support@storeforte.com or WhatsApp Call us on +44 7361 629550. You can also message us via chat on the website.

Returns are accepted within 30 daysif:
• The item is unused
• The packaging is intact
• Return shipping is paid by the customer
Changed your mind or no longer need the item?We understand plans can change. You may return the product within 14 days; however, the return shipping cost (label) will be deducted from your refund.
Missed a promo code after purchase?Discounts are valid only during checkout. If you missed applying one, we’ll gladly provide apersonal discount codefor your next order — but we cannot retroactively refund the current one.
Received a defective item?We’ll always offer compensation or a partial refund. If you prefer to return the item completely, we’ll provide a return label or guide you through the return process.
Please feel free to reach out us on support@storeforte.com— our support team will be happy to assist you!

Discounts and promo codes are valid only during the checkout process. Once an order has been paid, a discount cannot be applied retroactively.
However, we always appreciate your trust — so if you didn’t get a chance to use your promo code, just reach out to us, and we’ll be happy to offer you a personal discount code for your next purchase. 🧡

We have a only official sales channel:
Official web store: storeforte.com

Add items you want to buy to the cart clicking the “add to cart” button. Then find a check out page on the right top of the page. Choose the payment option, fill in the details. Select the shipping service and pay for the order.

1. Place the items you want to buy in your shopping cart.
2. While proceeding to the checkout, enter the Promo Code in the field provided.

All information about the shipping is available from the link:
https://storeforte.com/pages/shipping-policies

All information about the shipping costs is available from the link:
https://storeforte.com/pages/shipping-policies

We have warehouses in the UK, for quicker delivery to our customers.

To initiate a return, you can contact us at support@storeforte.com. According to our shop's policies, returning items incur no shipping costs.

Yes. We don’t receive any information about your credit/debit card.

Yes. All our products have CE and CPC certificates.

Store Forte is operated by UK registered company Chapter II LTD, and all our products are produced in UK.

The gym sets from Store Forte are suitable for kids aged from 6 months to 7 years old

Our products are covered with linen oil and beeswax, which allows you to use Store Forte toys outside. If you would like to use it outdoors, please be aware of weather conditions like sun, rain, and others that can make usage time shorter, so it is only up to where you would like to use your product.