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At Store Forte, your satisfaction is important to us. We strive to provide accurate product descriptions and high-quality items. However, we understand that sometimes a product may not meet your expectations. This Refund & Returns Policy explains how returns, exchanges, and refunds are handled, including eligibility requirements and the steps to request them.
To be eligible for a return, all of the following conditions must be met:
Returns may be denied if items show signs of use, damage, or are missing original packaging or tags.
The following items are not eligible for return:
We accept returns if:
In these cases, Store Forte will cover return shipping and offer one of the following:
Returns are also accepted for:
In these cases, the customer is responsible for return shipping costs.
We accept exchanges under the following conditions:
To begin a return or exchange, please follow these steps:
Important: Please do not send items back without contacting us first, as this may delay processing.
If your order arrives damaged or incorrect: